60-day Refund Policy
You may return Align Footwear® insoles within 60 days
We offer you a 60-day return service. If you wish to return your insoles, you must return them within 60 days of receipt. The insoles must be returned in the original packaging. You must enclose a copy of the invoice and details of your bank account in order for us to refund you the amount paid.
You will bear the cost of returning the product.
You are liable to ensure that the returned goods reach us undamaged. Remember to keep the receipt for forwarding the insoles to us as evidence. If you experience any damage to your Align Footwear® insoles or, on receipt, you discover that the insoles are defective, we will exchange them at no cost to you. If this is the case, please inform us of the error within 8 days of receipt and return the item in its original packaging, enclosing a copy of the invoice.
In most cases, we will send you a new pair of Align Footwear® insoles. If this is not possible, we will refund you the full amount. Our guarantee is issued in accordance with the Danish Sale of Goods Act.
Please return to:
Align Footwear®, Siriusvej 1, 7430 Ikast – Denmark
If you have any questions or find it difficult to order via our webshop, please do not hesitate to contact us via mail: firstname.lastname@example.org (we reply within 24 hours on weekdays) or call us on +45 22 633 933 from 9-11 a.m. (London time) Monday to Friday.
We cannot be held liable for product availability, price changes and printing errors.
The prices stated here are GBP including VAT.
60-day refund policy
Please call +45 22 633 933
or send an email to email@example.com